I have been doing business with SVP Neon Equipment since about 1990
when they were Precision Neon Laboratories. From the beginning their
products, technical support and customer service after the sale have
been outstanding. It is as good today as it always has been. I have
dealt with other manufacturers over the years and none come close to
the help and support SVP offers. I am not much of a technical person
and Mark always takes the time to explain things to me in a way that I
can understand even if it is about something unrelated to SVP
products. The time he takes to do this has allowed me to spend more
time making neon. If I have a problem that I can't resolve immediately
or a question about something I know he is just a phone call away.
Mark is responsible for a lot of what I know about neon. SVP Neon
Equipment is a real asset to the neon industry. I highly recommend
Norris Neon, Inc.
When it came time to upgrade my neon processing system I was lucky
enough to come across Silica Vacuum Products. Mark Snyder and his
crew, from start to the present, have been outstanding. Their product,
promises and service stand tall and true with my experiences. I needed
more than just to call a distributor asking what they had available. I
needed to find someone that was willing to have the equipment needed
as well as to teach me the how and why of using the equipment. To be
honest the teaching of the how and why came much earlier than the
actual purchase of the equipment, which no other distributor was
willing to do without an attitude. I happened to stumble across the
path of SVP and havenít looked back since. Everything they have said
and done has been right on the mark. Due to their willingness to
teach, due to the quality of their hand made glass product, due to the
quality of their measuring product and due to their character as
people and as a business, a person would have to search very hard to
find bad things to say about SVP Neon Equipment. I highly recommend
SVP Neon Equipment.
American Dowell Signcrafters
I rarely, if ever write back to a manufacturer about a product, either
positive or negative. This time however, I feel the products deserve
recognition, because they do what they are advertised to do. The
attention to details is obvious in all of your products I've used.
Also, I'm grateful for the help you provided over the phone during the
initial manifold start up, supplying additional parts quickly. 2 years
after the original delivery, you again helped as an interface with an
electronics manufacturer about a meter that failed due to an
For once in my life, if I had it to do over again I'd choose your
company's manifold, vacuum pump and products.
SVP Neon Equipment was a great help to me when I decided to put my own
pumping system together. The manifold that I had acquired was an old
PNL brand that was in bad shape. I sent it to SVP for cleaning and
inspection and it was returned in "as new " condition in a timely
manner. SVP also manufactured a custom Pyrex adapter that I needed to
connect my manifold to my vacuum pump. They also helped me locate
other various parts that I had no idea how to find, which my system
would not have functioned without. SVP Neon Equipment is the only
company in the U.S. that I am aware of who manufacturers their
manifolds and diffusion pumps in-house. They are specifically designed
for neon production, as well as the other equipment such as pumps and
custom designed gauges that are essential to neon manufacturing. Not
only does SVP make and sell neon equipment, but the owner, Mark
Snyder, is also a glass bender with 28 years of experience in making
and processing neon. And in an industry, which has traditionally been
secretive, Mark is always willing to share his knowledge of working
with glass tubing and it's processing. If you want to make quality
neon tubing that lasts, then I recommend SVP Neon Equipment.
13 years glass bending experience
New Orleans, LA
SVP's service is second to none. Anytime I have something come up in
my shop Mark is the first person I call. Mark has gone above and
beyond, supporting an SVP manifold that I bought from another bender.
SVP's turnaround time has been quite quick. Mark is a true asset to
the neon community and to my business.
Great Lakes Neon and Sign
Oscoda, MI 48750
"Bombarding Procedure" has been an enormous help in my shop. Fifteen
years of running a neon shop and I thought I was fairly knowledgeable.
Mark has not only helped me learn some new concepts, but has been
easily reachable by telephone to answer any questions that I have.
I look forward to continuing to do business with SVP Neon Equipment.
Rex B. Davis
NeonRex Custom Neon
1406 Shore Road
Northfield, New Jersey 08225
Mark Snyder has been supplying my company with complete manifolds,
manifold parts and pumping equipment for eighteen years. All equipment
has been of high quality. Turnaround time for repair and maintenance
work has been extremely fast. I highly recommend SVP Neon Equipment.
Carolina Wholesale Neon, Inc.
When I set up my neon shop 12 years ago, I purchased a complete set-up
from SVP (PNL at the time). Mark then came to my shop and set up my
manifold and diffusion pump. Over the years SVP has provided excellent
technical support, and exceptionally quick turn-arounds on manifold
cleaning and repair work. SVP recognizes that manifold repairs are
time sensitive. Mark is also an excellent glassbender, so not only
does SVP sell the equipment, they use the equipment. Mark's knowledge
is extensive and is backed by years of experience.
SVP's work is consistently excellent.
Deb Slatkin / Neonworks
The SVP-12 Neon Manifold that I've purchased from SVP Neon Equipment
is one of the best investments I've made. I've used other manifolds in
the past and the simplicity and durability of the SVP-12 beats all
others. Customer service and support is outstanding!! It's always a
pleasure doing business with these guys!!
Lowcountry Neon & Graphics
8 yrs sign experience
Thank you for the quick turnaround when we were in need of repairs for
our SVP MANIFOLD. Your over night service allowed us to be on schedule
with our deliveries. Your technical advice has also proved to be
invaluable in a time of need. Other than the "accidental breakage" our
SVP MANIFOLD continues to perform GREAT! Thanks again for your speedy
TEXAS NEON SOURCE
New Braunfels, Texas
Thanks to SVP Neon Equipment and the expertise they have the neon
industry benefits from a wealth of knowledge. From supplying the neon
industry with equipment that is tested and based on proven knowledge,
to offering advice in all facets of the industry. One preview of the
postings on the popular neon benders BBS website and anyone in the
industry can ascertain the value that SVP brings to all of us. Through
the years in the neon industry Northern Lights Neon has tried many
products and none have proven as effective in reaching our quality
demands as SVP products. Our most recent purchase of an SVP
temperature gauge is a prime example. With temperature levels
corresponding with vacuum levels on the gauge face and an isolated
temperature meter it is the best we have tried. Thanks Mark for giving
our industry the benefit of your experience and knowledge, we all
benefit as a result.
Northern Lights Neon, Inc.
115 West Hill St.
Monroe, WA 98272